Jobs

Client Experience and Growth Manager at Oaklands and Johnson Limited

Oaklands and Johnson Limited, a world-class Advertising and experiential marketing company, is recruiting to fill the position below:

Job Title: Client Experience and Growth Manager
Location: Lagos
Employment Type: Full-time

Job Description 

  • Demonstrates a comprehensive understanding of the client business and actively seeks opportunities for further account development.
  • Show hands-on competence, knowledge and technical know-how on client expectations.
  • Responsible for the day-to-day running of accounts in all aspects; including financial processes and profitability.
  • Source for new business and generate suitable leads for the agency through a defined sales funnel.
  • Provide strong leadership and effectively direct team members to accomplish desired goals.
  • Drive operations in execution planning and ensure deliverables and fulfilled and timelines to clients are kept.
  • Evaluate the effectiveness of activations by monitoring feedback and obtaining quantifiable results.
  • Ensure Contact Reports, Status Reports and Activation reports are produced on time. Approve all significant correspondence with the Client.
  • Responsible for new business opportunities driving growth on assigned brands as appropriate.

Requirements / Experience

  • Must possess a Degree in Marketing, Communication or a related field.
  • Experience working with top brands.
  • Certification in project management or marketing.
  • 3- 6 years relevant work experience.
  • Experience working in an advertising agency is very key.
  • Exceptional communication and interpersonal skills.
  • Problem-solving and conflict-resolution abilities.
  • Customer-centric mindset and a dedication to client satisfaction.
  • Excellent organizational and time management skills.
  • Networking skills
  • Excellent analytical skills and the ability to do market research.
  • Experience working in a fintech company.
  • Ability to think strategically and creatively.
  • Strong analytical and problem-solving skills.
  • Both genders can apply..
  • Proven experience in client service or account management roles.
  • Strong leadership and team management skills.

Remuneration

  • Competitive salary and other benefits.

How to Apply
Interested and qualified candidates should forward their CV to: careers@oaklandsandjohnson.com using the Job Title and Location as the subject of the mail

Application Deadline  20th March, 2025.