Client Experience and Growth Manager at Oaklands and Johnson Limited
Oaklands and Johnson Limited, a world-class Advertising and experiential marketing company, is recruiting to fill the position below:
Job Title: Client Experience and Growth Manager
Location: Lagos
Employment Type: Full-time
Job Description
- Demonstrates a comprehensive understanding of the client business and actively seeks opportunities for further account development.
- Show hands-on competence, knowledge and technical know-how on client expectations.
- Responsible for the day-to-day running of accounts in all aspects; including financial processes and profitability.
- Source for new business and generate suitable leads for the agency through a defined sales funnel.
- Provide strong leadership and effectively direct team members to accomplish desired goals.
- Drive operations in execution planning and ensure deliverables and fulfilled and timelines to clients are kept.
- Evaluate the effectiveness of activations by monitoring feedback and obtaining quantifiable results.
- Ensure Contact Reports, Status Reports and Activation reports are produced on time. Approve all significant correspondence with the Client.
- Responsible for new business opportunities driving growth on assigned brands as appropriate.
Requirements / Experience
- Must possess a Degree in Marketing, Communication or a related field.
- Experience working with top brands.
- Certification in project management or marketing.
- 3- 6 years relevant work experience.
- Experience working in an advertising agency is very key.
- Exceptional communication and interpersonal skills.
- Problem-solving and conflict-resolution abilities.
- Customer-centric mindset and a dedication to client satisfaction.
- Excellent organizational and time management skills.
- Networking skills
- Excellent analytical skills and the ability to do market research.
- Experience working in a fintech company.
- Ability to think strategically and creatively.
- Strong analytical and problem-solving skills.
- Both genders can apply..
- Proven experience in client service or account management roles.
- Strong leadership and team management skills.
Remuneration
- Competitive salary and other benefits.
How to Apply
Interested and qualified candidates should forward their CV to: careers@oaklandsandjohnson.com using the Job Title and Location as the subject of the mail
Application Deadline 20th March, 2025.