Qualifications, Experience, and Competencies

• A BSc/ BA / HND or OND in Business Administration, International Relations, Social Sciences, or any related discipline with a minimum of Second-Class Lower (2:2)
• Entry-level role or National Youth Service Corp Member
• Must have an interest in doing all kinds of Countries’ Visa applications across different regions of the world.
• Any additional certification related to law, travel, and visa immigration consultancy will be considered as an advantage.
• Marketing ability would be an advantage.
• Proven experience in client Relations or Relationship Management.
• Background in customer service; industry knowledge is an advantage.
• Proficiency in MS Office and knowledge of operating standard office equipment.
• A customer-oriented attitude.
• Willingness and Readiness to learn.
• Excellent communication, negotiation, and management skills.
• Problem-solving attitude.

Duties and Responsibilities

• Visa and Travel Documentation Services administrative support.
• Proactively update and manage client database for the company.
• Conduct regular client feedback surveys to ensure clients are satisfied with the Organization’s products and services.
• Schedule regular meetings with clients to maintain a cordial and professional working relationship.
• Visa Processing and Travel Documentation handling.
• Vet and Approve all Client’s Travel Documents.
• Ensure that all Organizations’ Policies are followed in both written and verbal relations with Clients.
• Ensure that all Communication with Clients is treated with the utmost confidentiality.
• Assist Clients in filling out online application forms.
• Ability to manage client Inquiries and emails.
• General Office Admin and operations support.

Qualified Candidates should send their CVs to hr.admin@filiimagna.com  – The email subject should read – “Visa Processing Officer Application.’

NB: Only successful candidates will be contacted to proceed to the next stage.

The role requires – an immediate start – The applicant must be available to start immediately and must reside around Lekki-Ajah or its environs.

How to apply

Interested and qualified candidates should forward their CV to: hr.admin@filiimagna.com using the position as subject of email.